We are a private, fee-charging educational service. The purpose of the fees is so Natures Cove Early Learning Centre can provide the highest quailty of care and education for each child in attendance.
Belonging – Goal 3. Parents experience an environment where they feel comfortable with the routines, customs and regular events.
Once a child is enrolled and confirmation of start date is given, all booked sessions will be charged regardless of whether a child attends or not. Two weeks written notice is required if your child is leaving the centre. Fees are payable during this notice period. In lieu of notice, 2 weeks fees will be charged.
Automatic payment and internet banking are our preferred methods of payment.
Fees are to be paid in at least 1 week in advance. After 2 weeks of non-payment with no explanation the enrolment will be cancelled and any fees due are to be paid immediately or the debt will be sent to Collection agency, and parents will be responsible for any costs incurred.
Childcare subsidies are available for fee assistance depending on the level of your family income. Please talk to staff regarding this. This subsidy is only part payment of fees and Parents MUST meet the balance. Full fees will be charged until the centre receives the WINZ subsidy. Until this time parents are responsible for paying the fees. Any credit held will be refunded directly to the parent where applicable. It is the parent’s responsibility to ensure all paperwork is processed and received by WINZ on time. Any delays will result in the parent having to pay full fees until the subsidy is received.
Where there are 2 or more children from the same family attending full time at the centre, a discount of 5% will be given to the second child.
Fees will be charged when your child is absent due to sickness or any other reasons.
Fees will be charged for all Statutory Holidays. We are unable to provide in lieu days for statutory holidays.
Once your child has been attending Natures Cove continuously for 6 months they are entitled to 2 weeks holiday with a 50% discount on fees, only if the account is at zero or in credit. Additional holidays will be charged at the full fee.
Government funding rates have been calculated on very basic regulated standards which we exceed at Natures Cove. We are committed to maintaining a higher standard of education, staffing and facilities than the minimum government regulated standard. This means our operating costs for the centre are not fully covered by the Government ECE funding. Therefore to give your child the highest quality care we charge a weekly optional fee.
This optional charge is for the following, (but not limited to):
If you require additional days either temporarily or permanently please see the Centre supervisor to discuss. We are not able to offer any ‘in lieu’ for ‘make up’ days. If your child has been absent and you require additional days we can only offer paid additional days subject to space availability.
For the children who are picked up after the centres’ specified closing time or your child’s booked time, a late fee of $2 per minute per child shall be payable directly to the staff member on duty.
Advanced notice will be given when an increase is to occur (at least 4 weeks’ notice).